Shipping and Returns
All our products are crafted in small batches by hand, which means that each item may vary slightly in nature.
Do you have any stockists?
We are currently exclusively an online-based store and do not have any physical stockists.
How long does it take to get my order ready?
Your order will be prepared promptly upon receipt of payment confirmation. Our team will contact you if there are any questions. Orders typically take 1-2 working days to be ready.
How long does my order take to ship?
We ship your order according to your selected method. Once your order is prepared, we promptly send it to the shipping company. Your delivery timeframe aligns with the shipping company's guidelines, typically 1-2 working days for urban areas and 2 or more days for rural regions.
Do you offer pick up?
We offer pick-up services exclusively from our location in Lautoka, Fiji.
Do you offer international shipping?
Sorry, we currently only ship within Fiji. Rest assured, we are working hard to offer international shipping in the future.
What is your return policy?
We currently provide refunds for items purchased only in cases of significant defects or issues directly related to the product's nature. However, if you are dissatisfied with your purchase for any reason, please reach out to our team.